Last updated: June 2026
All quotations provided by Charlie's Details are bespoke and based on the information supplied by the customer, including vehicle size, condition, service requirements and location.
Final pricing may vary if the vehicle condition differs from the information or photos provided at the time of enquiry.
For mobile appointments, customers must provide safe and suitable access to both water and electricity. If this is not available, the appointment may need to be rearranged.
Customers must ensure Charlie has access to the vehicle at the agreed appointment time. For appointments at our location, customers can drop off the vehicle and keys and will be contacted once the work is complete.
Charlie’s Details will always aim to achieve the best possible result. However, some stains, odours, pet hair, scratches, defects or contamination may not be fully removable depending on the age, severity and condition of the vehicle.
Customers are asked to remove personal belongings, valuables and any important items from the vehicle before the appointment. Charlie’s Details cannot be responsible for items left inside the vehicle.
Payment is due upon completion of the service unless otherwise agreed in advance.
Charlie’s Details has public liability insurance for peace of mind. All vehicles are treated with care, professionalism and attention to detail throughout every appointment.
Charlie’s Details may update these Terms & Conditions from time to time. The latest version will always be available on this website.